Terms and Conditions

Terms and Conditions

Last Updated: 03-07-2026

 

1. Introduction

Welcome to KUDIMA.

These Terms & Conditions govern your access to and use of the KUDIMA digital healthcare platform, available at https://kudimaap.com.

KUDIMA connects patients, doctors, hospitals, and pharmacies across Angola through a secure digital healthcare ecosystem. The platform provides access to healthcare-related services, including appointment management, telemedicine support, electronic prescriptions, medical information management, pharmacy services, and AI-powered health assistance.

By accessing or using KUDIMA, you agree to comply with these Terms & Conditions. If you do not agree with these terms, you should not use the platform.

 


 

2. About KUDIMA

KUDIMA is a healthcare technology platform designed to improve access to healthcare services by connecting users with healthcare providers and healthcare-related services.

KUDIMA provides digital tools that support communication, scheduling, information management, and healthcare coordination.

KUDIMA does not replace hospitals, doctors, pharmacists, or other licensed healthcare professionals.

 


 

3. User Eligibility

To use KUDIMA, users must:

  • Provide accurate and complete registration information

  • Maintain the security of their account credentials

  • Use the platform in compliance with applicable laws

  • Provide truthful information when using healthcare services

Users under the required legal age must use the platform with appropriate authorization from a parent, guardian, or legally responsible representative.

 


 

4. User Accounts

Users may be required to create an account to access certain KUDIMA services.

Users are responsible for:

  • Keeping login information confidential

  • Providing accurate account details

  • Updating information when necessary

  • Reporting unauthorized account access

KUDIMA reserves the right to suspend or restrict accounts that contain false information, violate these Terms & Conditions, or compromise platform security.

 


 

5. Healthcare Services

KUDIMA provides digital tools that help users connect with healthcare professionals and services.

Healthcare decisions, diagnoses, treatments, prescriptions, and medical advice are provided by qualified healthcare professionals.

KUDIMA does not:

  • Diagnose medical conditions

  • Replace professional medical consultation

  • Guarantee specific healthcare outcomes

  • Provide emergency medical services

Users experiencing urgent medical situations should contact appropriate emergency healthcare services.

 


 

6. Telemedicine Services

KUDIMA may provide access to telemedicine services that allow patients and healthcare providers to communicate remotely.

Users understand that:

  • Telemedicine availability depends on healthcare providers and technical availability

  • Remote consultations may have limitations compared to in-person visits

  • Healthcare professionals remain responsible for their medical decisions and advice

 


 

7. Electronic Prescriptions

KUDIMA may enable healthcare professionals to issue electronic prescriptions.

Users acknowledge that:

  • Prescriptions are issued by authorized healthcare professionals

  • KUDIMA does not independently approve or modify prescriptions

  • Pharmacies are responsible for dispensing medication according to applicable requirements

 


 

8. AI Health Assistant

KUDIMA provides an AI Health Assistant to offer general health information, wellness guidance, medication information, nutrition advice, and preventive care recommendations.

Users understand that:

  • AI-generated information is for educational purposes only

  • The AI Health Assistant does not provide medical diagnosis or treatment

  • AI responses should not replace advice from qualified healthcare professionals

  • Users should seek professional medical advice when required

 


 

9. Responsibilities of Patients

Patients using KUDIMA agree to:

  • Provide accurate health information

  • Respect healthcare providers and other users

  • Attend scheduled appointments or provide appropriate notice when unable to attend

  • Use healthcare information responsibly

  • Protect their account access information

 


 

10. Responsibilities of Doctors, Hospitals, and Pharmacies

Healthcare professionals and organizations using KUDIMA agree to:

  • Provide accurate professional information

  • Maintain appropriate licenses and qualifications

  • Provide healthcare services according to professional standards

  • Protect patient confidentiality

  • Use the platform responsibly

 


 

11. Payments and Fees

Certain KUDIMA services may require payment.

Where applicable:

  • Fees will be communicated clearly before payment

  • Users are responsible for completing required payments

  • Payment processing may involve third-party payment providers

  • Refund policies may vary depending on the service provider and applicable circumstances

 


 

12. Acceptable Use

Users must not:

  • Use KUDIMA for illegal activities

  • Provide false or misleading information

  • Attempt to access unauthorized accounts or systems

  • Upload harmful software or content

  • Misuse healthcare information

  • Interfere with platform security or operation

KUDIMA may take appropriate action against users who violate these requirements.

 


 

13. Data Protection and Privacy

KUDIMA respects user privacy and handles personal information according to its Privacy Policy.

By using KUDIMA, users acknowledge that their information may be processed to provide healthcare services, improve platform functionality, and maintain security.

For more information, please review our Privacy Policy.

 


 

14. Intellectual Property

All content, features, technology, designs, trademarks, logos, and materials available through KUDIMA are owned by or licensed to KUDIMA.

Users may not copy, modify, distribute, sell, or use KUDIMA content without prior written permission.

 


 

15. Platform Availability

KUDIMA aims to provide reliable access to its services but does not guarantee that the platform will always be available without interruptions.

Access may be affected by:

  • Maintenance

  • Technical issues

  • Internet connectivity

  • Third-party service interruptions

  • Security updates

KUDIMA reserves the right to modify, update, or discontinue features when necessary.

 


 

16. Limitation of Liability

To the maximum extent permitted by applicable law, KUDIMA is not responsible for:

  • Medical decisions made by healthcare professionals

  • Healthcare outcomes resulting from consultations or treatments

  • Incorrect information provided by users or healthcare providers

  • Service interruptions caused by factors outside KUDIMA’s control

KUDIMA provides technology solutions that support healthcare access but does not act as a healthcare provider.

 


 

17. Third-Party Services

KUDIMA may include integrations with third-party services, including payment providers, healthcare partners, or technology providers.

KUDIMA is not responsible for the practices, content, or services provided by third parties.

Users should review applicable third-party terms and policies.

 


 

18. Changes to These Terms

KUDIMA may update these Terms & Conditions from time to time.

Updated terms will be published on the website with the revised effective date. Continued use of KUDIMA after changes means you accept the updated terms.

 


 

19. Termination of Access

KUDIMA may suspend or terminate access to the platform if users:

  • Violate these Terms & Conditions

  • Misuse the platform

  • Create security risks

  • Engage in unlawful activities

Users may stop using KUDIMA at any time.

 


 

20. Governing Law

These Terms & Conditions shall be governed and interpreted according to the applicable laws and regulations of Angola.

Any disputes related to these Terms shall be handled through the appropriate legal authorities in Angola.

 


 

21. Contact Information

For questions regarding these Terms & Conditions, please contact:

KUDIMA

Website: https://kudimaap.com

Email: info@kudimaap.com