Privacy Policy

Privacy Policy

Last Updated: 03-07-2026

 

1. Introduction

Welcome to KUDIMA.

KUDIMA is a digital healthcare platform that connects patients, doctors, hospitals, and pharmacies across Angola through a secure digital ecosystem. We provide healthcare technology solutions that enable appointment booking, telemedicine, electronic prescriptions, medical record management, pharmacy services, and AI-powered health support.

Your privacy and the security of your personal information are important to us. This Privacy Policy explains how KUDIMA collects, uses, stores, protects, and shares your information when you use our platform and services.

By accessing or using KUDIMA, you agree to the practices described in this Privacy Policy.

 


 

2. Information We Collect

Depending on how you use KUDIMA, we may collect the following types of information:

 

Personal Information

This may include:

  • Full name

  • Date of birth

  • Gender

  • Contact information

  • Email address

  • Phone number

  • Identification information

  • Account login information

 

Health Information

As a healthcare platform, KUDIMA may process health-related information provided by users or healthcare providers, including:

  • Medical history

  • Symptoms and health information

  • Doctor consultations

  • Medical reports

  • Laboratory results

  • Electronic prescriptions

  • Medication information

  • Treatment information

 

Professional Information

For doctors, hospitals, and pharmacies, we may collect:

  • Professional registration information

  • Healthcare credentials

  • Facility information

  • Department information

  • Business details

 

Technical Information

When you use KUDIMA, we may collect:

  • Device information

  • Browser information

  • IP address

  • Usage activity

  • Platform interactions

  • Security and access information

 


 

3. How We Use Your Information

KUDIMA uses collected information to:

  • Create and manage user accounts

  • Provide digital healthcare services

  • Connect patients with healthcare providers

  • Enable appointment scheduling

  • Support telemedicine consultations

  • Manage electronic prescriptions

  • Maintain medical records

  • Process healthcare transactions

  • Provide notifications and reminders

  • Improve platform performance and security

  • Develop new healthcare features and services

  • Provide AI-powered health support

 


 

4. AI Health Assistant

KUDIMA includes an AI Health Assistant designed to provide general health information, medication information, nutrition guidance, preventive care recommendations, and wellness support.

The AI Health Assistant does not provide medical diagnosis, emergency services, or replace professional healthcare advice.

Users should consult qualified healthcare professionals for medical decisions, diagnosis, and treatment.

 


 

5. Sharing of Information

KUDIMA may share information only when necessary to provide healthcare services or operate the platform.

Information may be shared with:

 

Healthcare Providers

Patients may share relevant health information with doctors, hospitals, and healthcare professionals to support medical care.

 

Pharmacies

Prescription-related information may be shared with authorized pharmacies to support medication services.

 

Service Providers

KUDIMA may work with trusted technology providers that help us operate, maintain, and improve our platform.

 

Legal Requirements

KUDIMA may disclose information when required by law, regulation, legal process, or government authority.

We do not sell users’ personal or health information.

 


 

6. Data Security

KUDIMA applies appropriate security measures designed to protect user information from unauthorized access, misuse, loss, or disclosure.

Security measures may include:

  • Secure account access

  • Data protection practices

  • Controlled access to sensitive information

  • Monitoring for security risks

However, no digital platform can guarantee complete security, and users should protect their account credentials and notify KUDIMA of any suspected unauthorized access.

 


 

7. User Rights

Depending on applicable laws and regulations, users may have rights regarding their personal information, including:

  • Accessing their personal information

  • Requesting correction of inaccurate information

  • Requesting updates to account information

  • Requesting information about data processing

  • Requesting deletion of information where applicable

To exercise these rights, users may contact KUDIMA using the details below.

 


 

8. Cookies and Technology

KUDIMA may use cookies and similar technologies to:

  • Improve user experience

  • Maintain platform functionality

  • Understand platform usage

  • Improve security and performance

Users may manage cookie preferences through their browser settings.

 

 


 

9. Data Retention

KUDIMA retains personal and healthcare information only for as long as necessary to:

  • Provide services

  • Maintain healthcare records

  • Meet legal obligations

  • Resolve disputes

  • Improve platform security

Retention periods may vary depending on the type of information and applicable regulations.

 


 

10. Children’s Privacy

KUDIMA is committed to protecting children’s privacy.

Where healthcare services involve minors, information should be provided and managed by authorized parents, guardians, or legally responsible representatives according to applicable laws.

 


 

11. Third-Party Services

KUDIMA may integrate with third-party services to support platform functionality. These providers may have their own privacy policies governing how they handle information.

Users are encouraged to review third-party privacy practices when accessing external services.

 



12. Changes to This Privacy Policy

KUDIMA may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updates will be published on this page with the revised effective date.



13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

KUDIMA

Website: https://kudimaap.com

Email: info@kudimaap.com